83% of frontline workers, like those in retail, food service, fitness, and hospitality industries, feel overwhelmed by the information needed to do their jobs. The Wisetail poll of 1,000 frontline workers also found that about 75% struggle to stay up-to-date. Workers say it’s easy to learn new skills thanks to in-person or online training, and 86% think their fellow coworkers are the most helpful resource. (swnsdigital)
Phone Topic: Do you enjoy working face-to-face with customers?
